QKS Group defines Enterprise Service Management (ESM) is a holistic solution designed to efficiently organize and optimize various business services beyond IT within an organization, utilizing robust service management practices, modules, and adherence to Information Technology Infrastructure Library (ITIL) standards. ESM emphasizes streamlining business processes, automating tasks, a... https://qksgroup.com/sparkplus?market-id=201&market-name=enterprise-service-management%28esm%29