With this case study example, we see the value of efficient Workflow Administration Systems (WMS). Without a WMS, you manually assign tasks to the crew associates and interact in a number of e-mail for regular updates on development. The organization also invested in automation systems to streamline its guide processes. https://elliotnfkah.blog-kids.com/29006327/the-2-minute-rule-for-hbs-case-study-help